<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">My guess is it's an interaction between MS Word and the PCL driver. I have seen this type of problem occur when you repeatedly update the same document. MS Word gets some kind of corruption in the document. Usually recreating the document resolves the problem.<div><br></div><div>You might try updating the printer driver. If it's a PCL5 or PCL6 driver, you might try the postscript version if one is available. I have had better luck with Postscript printer drivers. You can also print it to a PDF file and then print from PDF to your printer. <div><br></div><div><br><div><div>On Nov 20, 2008, at 9:43 AM, James Arnold wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"> <div> <div dir="ltr" align="left"><span class="675374214-20112008"><font face="Verdana" color="#0000ff" size="2">What happens when it won't print? Is an error generated or it only partially spools or no error whatsoever 'er what?</font></span></div><br> <div class="OutlookMessageHeader" lang="en-us" dir="ltr" align="left"> <hr tabindex="-1"> <font face="Tahoma" size="2"><b>From:</b> <a href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [<a href="mailto:discuss-bounces@itdiscuss.org">mailto:discuss-bounces@itdiscuss.org</a>] <b>On Behalf Of </b>Sean Kelley<br><b>Sent:</b> Thursday, November 20, 2008 9:37 AM<br><b>To:</b> <a href="mailto:discuss@itdiscuss.org">discuss@itdiscuss.org</a><br><b>Subject:</b> [itdiscuss] Stumped by a Printer<br></font><br></div> <div></div> <div><span class="946531814-20112008"><font face="Arial" size="2">I need to see if anyone has seen this problem before. </font></span></div> <div><span class="946531814-20112008"><font face="Arial" size="2"></font></span> </div> <div><span class="946531814-20112008"><font face="Arial" size="2">I have a user that cannot print documents to her printer that she prints every week. These are Order of Service and other music department documents created in MS Word. She can print the very same docs to other printers. She can create a new doc and print it, but not if she copies and pastes the old data into it. I cannot figure out what would make this happen. Anyone have experience with this? </font></span></div> <div> </div> <div align="left"><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial">Sean<span style="mso-spacerun: yes"> </span>Kelley<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial">IT Director | </span><st1:place><st1:placename><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial">Roswell</span></st1:placename><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial"> </span><st1:placename><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial">Street</span></st1:placename><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial"> </span><st1:placename><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial">Baptist</span></st1:placename><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial"> </span><st1:placetype><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial">Church</span></st1:placetype></st1:place><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial"><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial">Office - 770 424-9800 | Fax - 770 424-9823</span></div><p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial"></span> </p><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial Rounded MT Bold'; mso-bidi-font-family: Arial"><o:p></o:p></span> </div></div> <div> </div></div> _______________________________________________<br>it discuss mailing list: <a href="mailto:discuss@itdiscuss.org">discuss@itdiscuss.org</a><br>Mailing List: <a href="http://itdiscuss.org/discuss">http://itdiscuss.org/discuss</a><br>Web Discussion Board: <a href="http://itdiscuss.org/discuss-forum">http://itdiscuss.org/discuss-forum</a><br>Wiki: <a href="http://itdiscuss.org/wiki">http://itdiscuss.org/wiki</a><br>Internet Relay Chat: irc://irc.freenode.net/citrt<br></blockquote></div><br></div></div></body></html>