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<p class=MsoNormal><span style='color:#1F497D'>Not specifically help for you,
but it can be a option. Domains/sites that I know generate a lot of email,
I will set them to use their ISP as their mail host and the corresponding
reverse DNS set there as well. (Easy since the ISP is used to doing this).
<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Good points are.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Bounced
emails are now the ISPs issue.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Bounced
emails get resolved faster because another customer probably already called.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Only
one outbound connection to really worry about. (if you use a spam provider like
katharion or postini you can now have nice, tight rules on the firewall for
inbound and outbound. Limits what servers connect on port 25)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Bad point<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> If
you flood the ISPs mail server they might cut you off. (spam / virus generating
machine bouncing off your mail server and then sending it on to the ISP)<br>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'>Danny Ybarra<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Viant Solutions<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>678-358-4603<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On
Behalf Of </b>Thompson, Ken<br>
<b>Sent:</b> Friday, March 27, 2009 7:24 PM<br>
<b>To:</b> IT Discussion Forum<br>
<b>Subject:</b> Re: [itdiscuss] Domain getting tagged as spam in gmail<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks Ian but, been there, done
that and still having this issue.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>MTW is not on any blacklist that
I can tell. Feel free to help check us out – mail.mtw.org or just
mtw.org. also, I think SPF, reverse DNS, etc. are all set and working correctly,
but, I certainly could be missing something so here too, any help is invited
and welcome.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks!<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Ken<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On
Behalf Of </b>Ian Beyer<br>
<b>Sent:</b> Friday, March 27, 2009 5:34 PM<br>
<b>To:</b> IT Discussion Forum<br>
<b>Subject:</b> Re: [itdiscuss] Domain getting tagged as spam in gmail<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Best bet to stay off blacklists:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>You have SPF on your
domain. <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Reverse DNS on your
outgoing mail servers matches your forward DNS, which matches your MX records, which
matches your SPF. Bonus points if name servers match and reverse to
what’s in your domain record. <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>abuse@ and
postmaster@ don’t bounce. <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='color:#1F497D'><span style='mso-list:Ignore'>4)<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Monitor the
blacklists.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'>Ian Beyer<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Network Administrator<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>United Methodist Church of the
Resurrection<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>13720 Roe Ave<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Leawood KS 66224<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><a href="http://www.cor.org">http://www.cor.org</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Google Voice: (913) 586-4618<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Office: (913) 544-0288<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On
Behalf Of </b>Thompson, Ken<br>
<b>Sent:</b> Friday, March 27, 2009 4:09 PM<br>
<b>To:</b> IT Discussion Forum<br>
<b>Subject:</b> Re: [itdiscuss] Domain getting tagged as spam in gmail<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Ouch – sorry Dan! <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>If I get the MTW issue figured
out, I’ll let you know. The SPF didn’t fix the problem – the headers
in gmail don’t say why the messages are getting tagged as spam and the
SPF settings in the headers say everything is “Pass”. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I’ve got a friend who
works for Google and I’m “pinging” him to see if he can get
me to a “warm body” on this issue. In the meantime, if anyone
encounters this or has other ideas, please pass along anything, no matter how
trivial. MTW has a pretty big user base (we’re the Presbyterian
Church in America’s mission board) so this is very painful right
now.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Appreciate all the help thus
far!!<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>ken<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On
Behalf Of </b>Dan Barber<br>
<b>Sent:</b> Friday, March 27, 2009 4:56 PM<br>
<b>To:</b> 'IT Discussion Forum'<br>
<b>Subject:</b> Re: [itdiscuss] Domain getting tagged as spam in gmail<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>We recently ran into this with
sbcglobal.net. Still working on the cause. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Dan<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On
Behalf Of </b>Thompson, Ken<br>
<b>Sent:</b> Friday, March 27, 2009 5:55 AM<br>
<b>To:</b> IT Discussion Forum<br>
<b>Subject:</b> [itdiscuss] Domain getting tagged as spam in gmail<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Is anyone else having an issue with email from your domain
getting tagged as “SPAM” in Gmail and Yahoo mail? This just started
a few weeks ago for us. @mtw.org messages are going into the Gmail Spam folder
for any new people we connect with and send email to.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>For instance, a person gives us their email address and
wants us to communicate with them. We add them to our contact list and then
send something to them. We don’t hear back from them and so someone
calls. Come to find out, our message to their gmail account went into their
gmail spam folder.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>This is not happening for people with whom we’ve been
corresponding for some time – only seems to be new gmail accounts. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Of course, Gmail customer service is awesome (if you can
find them) – I’m being facetious here – they don’t
write back. So, have been digging around the web trying to find an answer. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Is anyone else experiencing this? Does anyone have any
thoughts on what might be happening. We’ve seen this with Gmail and Yahoo
email – both of whom are using Postini I believe – and only in the
past couple months. I’ve checked our status on the spam blocking services
and MTW is NOT blacklisted on any of these that I can tell or see.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any thoughts?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Ken Thompson<o:p></o:p></p>
<p class=MsoNormal>IT Manager, Mission to the World<o:p></o:p></p>
<p class=MsoNormal><a href="http://www.mtw.org">www.mtw.org</a><o:p></o:p></p>
<p class=MsoNormal><a href="mailto:ken.thompson@mtw.org">ken.thompson@mtw.org</a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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