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<p class=MsoNormal><span style='color:#1F497D'>I checked and there is no Proxy
info setup.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<BR><BR><DIV align=left><P><FONT face="Times New Roman"><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 14pt; COLOR: navy">Bill Lloyd</SPAN></FONT><FONT color=navy> </FONT><FONT face="Times New Roman"><SPAN style="FONT-SIZE: 11pt; COLOR: navy"><br/>
IT Manager</FONT></SPAN><BR><BR></P><IMG src="cid:c9fb28ef-79cd-4113-bf8d-69582ea06265"><BR><P><FONT face="Times New Roman"><SPAN style="FONT-SIZE: 11pt; COLOR: black">2567 Athens Hwy.<BR>Gainesville, GA 30507<BR>Phone: 770-417-1604 Ext.: 250<BR>Fax: 770-417-1747<br/>
Cell: 404-379-6963</FONT></SPAN></P><P><FONT face="Times New Roman"><SPAN style="FONT-SIZE: 11pt; COLOR: navy"><EM>blloyd@buskercom.com</EM></SPAN></FONT></P><P class=MsoNormal><SPAN style="FONT-SIZE: 7pt; COLOR: navy; FONT-FAMILY: Arial">This email and any accompanying attachments may contain confidential and proprietary information. If you are not the intended recipient, you are requested to delete this entire communication immediately. Emails cannot be guaranteed to be secure or free of errors or viruses. The sender does not accept any liability or responsibility for any problems that may result from emails you receive.</SPAN></FONT></P></DIV><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On
Behalf Of </b>Roger Wright<br>
<b>Sent:</b> Thursday, October 01, 2009 4:09 PM<br>
<b>To:</b> 'IT Discussion Forum'<br>
<b>Subject:</b> Re: [itdiscuss] Vista Problem<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Is IE configured with Proxy
info?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Roger Wright<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><a href="http://www.rrtshelp.com/" target="_blank"><span
style='color:#1F497D;text-decoration:none'><img border=0 width=90 height=54
id="Picture_x0020_1" src="cid:image001.jpg@01CA42B1.E8DA5DB0" alt=gethelpnow></span></a><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>_____<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On
Behalf Of </b>blloyd@buskercom.com<br>
<b>Sent:</b> Thursday, October 01, 2009 8:51 AM<br>
<b>To:</b> discuss@itdiscuss.org<br>
<b>Subject:</b> [itdiscuss] Vista Problem<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>For those who understand Vista I have a tough problem for
you. Last night I was helping my neighbor with his HP Pavilion which has
Vista Home Premium on it. When we try to browse the Internet with IE8, it
simply would not connect. Here is the chain of events that led up to this
problem: <o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>They use Charter Internet.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>I helped them download and install the Charter Security
product, which they are entitled to as Charter customers.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>The install went fine but it would not validate, (via
the Internet connection).<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>They attempted to get assistance from Charter support,
but all they were instructed to do was to uninstall and reinstall.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>The product still would not validate, (via the Internet
connection).<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>6.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>Last night I uninstalled the program.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>7.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>I then attempted to browse the Internet with IE but it
would not connect.<o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:1.0in;text-indent:-.25in;
mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>a.<span
style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I
was able to ping google.com, with no problem.<o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:1.0in;text-indent:-.25in;
mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>b.<span
style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I
was able to do an RDP connection to my office using Remote Desktop Connection.<o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:1.0in;text-indent:-.25in;
mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>c.<span
style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Windows
was able to download automatic Windows updates in the background.<o:p></o:p></p>
<p class=MsoListParagraph style='margin-left:1.0in;text-indent:-.25in;
mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>d.<span
style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I
uninstalled the NIC and reinstalled it again.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='mso-list:Ignore'>8.<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>I know they are connected to the Internet. IE
just won’t connect.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>There you have it. I looked all through the IE
settings and could not find anything that would indicate why the IE traffic
seems to be “redirected” away from the network connection.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any ideas?<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<p style='margin-bottom:12.0pt'><b><span style='font-size:14.0pt;color:navy'>Bill
Lloyd</span></b><span style='color:navy'> </span><span style='font-size:11.0pt;
color:navy'><br>
IT Manager</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><img
border=0 width=149 height=46 id="_x0000_i1025"
src="cid:image002.jpg@01CA42B1.E8DA5DB0"><o:p></o:p></span></p>
<p><span style='font-size:11.0pt;color:black'>2567 Athens Hwy.<br>
Gainesville, GA 30507<br>
Phone: 770-417-1604 Ext.: 250<br>
Fax: 770-417-1747<br>
Cell: 404-379-6963</span><o:p></o:p></p>
<p><em><span style='font-size:11.0pt;color:navy'>blloyd@buskercom.com</span></em><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Arial","sans-serif";
color:navy'>This email and any accompanying attachments may contain
confidential and proprietary information. If you are not the intended recipient,
you are requested to delete this entire communication immediately. Emails
cannot be guaranteed to be secure or free of errors or viruses. The sender does
not accept any liability or responsibility for any problems that may result
from emails you receive.</span><o:p></o:p></p>
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