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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I suppose there’s the option of bailing to another carrier if they don’t want to play ball. They don’t seem to be holding up their end of the deal. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.linkedin.com/in/ianbeyer">Ian Beyer</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Network Administrator<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.cor.org/">United Methodist Church of the Resurrection</a> (<a href="http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=United+Methodist+Church+of+the+Resurrection&sll=38.879508,-94.64241&sspn=0.01318,0.017231&ie=UTF8&hq=United+Methodist+Church+of+the+Resurrection&hnear=&t=h&z=16&iwloc=A&cid=1464660904303673202">Map</a>)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Tel: 913-544-0288<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Twitter: <a href="http://www.twitter.com/cyberentomology">@cyberentomology</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="skype:ianbeyer?call">Skype Me!</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On Behalf Of </b>James Arnold<br><b>Sent:</b> Monday, January 25, 2010 2:16 PM<br><b>To:</b> IT Discussion Forum<br><b>Subject:</b> Re: [itdiscuss] DNS Help! - rDNS/PTR<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for the feedback. That’s what I expected too but was told “no.”<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>How long ago was your exchange with them? This could be new policy. Lots of frustrated folks on the ‘net about this but I just can’t move this domain to ATT in the middle of the week. I shouldn’t have to anyway…like they are holding me hostage.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>James<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On Behalf Of </b>Jim Helton<br><b>Sent:</b> Monday, January 25, 2010 3:12 PM<br><b>To:</b> IT Discussion Forum<br><b>Subject:</b> Re: [itdiscuss] DNS Help! - rDNS/PTR<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>I don't know about the specific IP Flex service but I've had AT&T do a reverse DNS entry for us in the past to our mail server for the church. We have Domain registration with Network Solutions, Web hosting on a different provider and our reverse dns entry from AT&T (Bellsouth is who has it listed).</span><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>All I had to do was send an email to an address that AT&T gave me and they made the dns change. </span><o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jim Helton</span></strong><o:p></o:p></p><p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>IT/Communications Director</span></strong><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>MM Systems Corporation</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Tel: 706.824.7500</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fax: 706.824.7536</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Direct: 706.824.7525</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:j.helton@mmsystemscorp.com">j.helton@mmsystemscorp.com</a></span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://www.mmsystemscorp.com/">www.mmsystemscorp.com</a></span><o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> discuss-bounces@itdiscuss.org [mailto:discuss-bounces@itdiscuss.org] <b>On Behalf Of </b>JamesA<br><b>Sent:</b> Monday, January 25, 2010 2:52 PM<br><b>To:</b> discuss@itdiscuss.org<br><b>Subject:</b> [itdiscuss] DNS Help! - rDNS/PTR</span><o:p></o:p></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>So we recently moved 100% of our Internet services to AT&T "IP Flex" service. We're having an issue with Reverse DNS when trying to send emails to some domains that do the rDNS lookup on each message because we don't have it in place.<br><br>I've tried SPF, TXT, SRV, etc. - no dice.<br><br>Domain registrar is currently Network Solutions.<br><br>AT&T won't create a PTR record for me pointing back to my mail server unless they "host" the domain for me, which I don't want to do for multiple reasons, including the downtime that such a move would incur.<br><br>What can I do? Is a SmartHost an option? I'm not familiar with them but am desparate now and ATT is not being at all flexible.<br><br>-James<o:p></o:p></span></p></div></div></div></body></html>