<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:verdana,helvetica,sans-serif;font-size:10pt">Thanks to everyone that participated in this talk and for helping me out, providing info and insight. I learned "stuff" about DNS in general and learned some cool little bit along the way as well, and even learned a lot about my cruddy ISP, AT&T, who has been nothing but a giant headache since Day One (I already knew that they were cruddy but it's good to know that they are equally cruddy and other people have experienced trouble with them, as backward as that is). That's a good thing too. If we weren't locked HARD into contracts with them (before my time) I would have cut and run long ago. The clock is ticking though!<br><br>ATT agreed (or a cool engineer did anyway...not the red-tape-pushers that don't know DNS from a hole in the ground) to the delegation and we got our PTR
Record in place and we are again sending mail to those folks that do rDNS on inbound mail. So, <span style="font-weight: bold;">we're back in business, everything is fixed and running smoothly</span>, and <span style="font-weight: bold; background-color: rgb(255, 255, 0); color: rgb(192, 0, 0);">youse guys/gals have again proven that IT Discuss IS THE BEST!</span> A simple question posted yesterday and within 24 hours not only are we "fixed," but I've learned a great deal as well, and I even (get this) ENJOYED MYSELF and the responses were as much entertainment as they were informational. But as we techies all know, often/usually these are one in the same.<br><br>Thanks again, Gang. Y'all ROCK. I'm proud to be associated with such a cool group, even as a distant lurker. Or does that even count?<br>
<br>James<br><div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt;"><div style="font-family: arial,helvetica,sans-serif; font-size: 13px;"> <br><br>-----Original Message-----<br>From: <a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [mailto:<a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a>] On<br>Behalf Of Brad Coats<br>Sent: Tuesday, January 26, 2010 10:30 AM<br>To: IT Discussion Forum<br>Subject: [itdiscuss] [BULK] Re: DNS Help! - rDNS/PTR<br><br>While they still maintain control of the IP address space registered with<br>ARIN, ATT does have the ability to delegate reverse DNS resolution to their<br>customers. They have delegated multiple class C address spaces that we use<br>to us and we use DNS Made Easy for reverse resolution. It works flawlessly.<br>Inexpensive and
customer service is always great, plus they have a global<br>Anycast network providing 100% uptime SLA.<br><br>Of course, getting ATT to make the delegation may be easier said than done in<br>your area too ... :)<br><br>Brad<br><br>-----<br>Brad Coats<br>Director of Information Technologies<br>LifeChurch.tv - Central Offices<br><a ymailto="mailto:brad.coats@lifechurch.tv" href="mailto:brad.coats@lifechurch.tv">brad.coats@lifechurch.tv</a><br>405.216.7130 (Office / Mobile)<br>Not what you'd expect... <a href="http://www.lifechurch.tv" target="_blank">http://www.lifechurch.tv</a><br><br>LifeIT - Empowering people to perform ministry through the use of technology!<br>Follow us online for all of the latest in IT - <a href="http://twitter.com/Life_IT" target="_blank">http://twitter.com/Life_IT</a><br><br><br><br>On 1/26/10 9:15 AM, "Glenn Kelley" <<a ymailto="mailto:glenn@vinehosting.com" href="mailto:glenn@vinehosting.com">glenn@vinehosting.com</a>>
wrote:<br><br>GUYS<br><br>PTR is the reverse pointer for an IP Address.<br><br>If ARIN has assigned the IP of 1.1.1.1 to AT&T (place the appropriate ip of<br>course in place) then the only organization that can set PTR is AT&T.<br>PERIOD<br><br>What you can do however is create a smtp server using EasyDNS or other<br>services and then have your outgoing mail actually tunneled through their ip<br>- which they in turn control the PTR for.<br><br>I would suggest however - calling AT&T directly<br><br>Dial 1-888-613-6330, Prompt 3, then 1.<br><br><br>ATT also has their online provisioning tool here<br><a href="http://dpt.ip.att.net/mis_dns/index.html" target="_blank">http://dpt.ip.att.net/mis_dns/index.html</a><br><br><br>_____________________________________________________________________________<br>________<br><span>Glenn Kelley | Network Architect | Vine Networks | <a target="_blank"
href="http://www.VineHosting.com">www.VineHosting.com</a></span><br><<a href="http://www.VineHosting.com" target="_blank">http://www.VineHosting.com</a>> Ohio NOC | 317 South North Street | Washington<br>CH OH 43160<br> Skype Messenger: vinehosting<br>Email: <a ymailto="mailto:glenn@vinehosting.com" href="mailto:glenn@vinehosting.com">glenn@vinehosting.com</a><br>Phone: 740-206-1140 x 6900<br>Pplease don't print this e-mail unless you really need to.<br><br>On Jan 26, 2010, at 9:33 AM, <<a ymailto="mailto:blloyd@buskercom.com" href="mailto:blloyd@buskercom.com">blloyd@buskercom.com</a>> <<a ymailto="mailto:blloyd@buskercom.com" href="mailto:blloyd@buskercom.com">blloyd@buskercom.com</a>><br>wrote:<br><br>At my previous employer we had the same exact problem with our service<br>provider and the way we overcame it was to move all of our DNS services to<br>EasyDNS. They provided the PTR records as well as all of the standard
DNS<br>services. The other advantage is that anything to do with DNS was handled by<br>one company and it wasn't dependent on any service provider. So if we found<br>a service provider that offered better services for a better price we could<br>move to them without worrying about who would handle pieces and parts of our<br>DNS needs. If EasyDNS provides such services, I'd be willing to bet there<br>are others as well.<br><br><br><br>Bill Lloyd<br>IT Manager<br><br>[cid:3347342999_2297201]<br><br>2567 Athens Hwy.<br>Gainesville, GA 30507<br>Phone: 770-417-1604 Ext.: 250<br>Fax: 770-417-1747<br>Cell: 404-379-6963<br><br><a ymailto="mailto:blloyd@buskercom.com" href="mailto:blloyd@buskercom.com">blloyd@buskercom.com</a><br><br>This email and any accompanying attachments may contain confidential and<br>proprietary information. If you are not the intended recipient, you are<br>requested to delete this entire
communication immediately. Emails cannot be<br>guaranteed to be secure or free of errors or viruses. The sender does not<br>accept any liability or responsibility for any problems that may result from<br>emails you receive.<br>From: <a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [mailto:<a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a>] On<br>Behalf Of Dayron Daugherty<br>Sent: Tuesday, January 26, 2010 9:24 AM<br>To: IT Discussion Forum<br>Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR<br><br>The "owner" of the IP address (ATT) is the master of the reverse DNS. If they<br>won't change it doesn't matter what a 3rd party DNS service is set to.<br>Say bye bye to AT-T if possible. We moved off of them long ago as well as<br>I've moved 2 clients off of AT-T. In Chattanooga Comcast is a
surprisingly<br>great service to go with for small business, but for more demanding needs our<br>power utility (EPB) offers fiber internet.<br><br>I don't know where you are, but in the past when I lived in Atlanta I moved<br>my company there to Cbeyond communications from AT-T (both data and phone).<br>It was a great move. I can't speak to Cbeyond's reputation now (that was over<br>5 years ago) but check them out if they are in your area.<br><br>If I recall I went with the Beyond Voice package.<br><a href="http://www.cbeyond.net/business/packages.htm" target="_blank">http://www.cbeyond.net/business/packages.htm</a><br><br><br>From: <a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [mailto:<a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a>] On<br>Behalf Of <a ymailto="mailto:blloyd@buskercom.com"
href="mailto:blloyd@buskercom.com">blloyd@buskercom.com</a><br>Sent: Monday, January 25, 2010 3:43 PM<br>To: <a ymailto="mailto:discuss@itdiscuss.org" href="mailto:discuss@itdiscuss.org">discuss@itdiscuss.org</a><br>Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR<br><br>EasyDNS is easier and cheaper to work with than Network Solutions.<br><br><br>Bill Lloyd<br>IT Manager<br><br>[cid:3347342999_2331341]<br>2567 Athens Hwy.<br>Gainesville, GA 30507<br>Phone: 770-417-1604 Ext.: 250<br>Fax: 770-417-1747<br>Cell: 404-379-6963<br><br><a ymailto="mailto:blloyd@buskercom.com" href="mailto:blloyd@buskercom.com">blloyd@buskercom.com</a><br><br>This email and any accompanying attachments may contain confidential and<br>proprietary information. If you are not the intended recipient, you are<br>requested to delete this entire communication immediately. Emails cannot be<br>guaranteed to be secure or free of errors or viruses. The sender does
not<br>accept any liability or responsibility for any problems that may result from<br>emails you receive.<br>From: <a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [mailto:<a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a>] On<br>Behalf Of <a ymailto="mailto:blloyd@buskercom.com" href="mailto:blloyd@buskercom.com">blloyd@buskercom.com</a><br>Sent: Monday, January 25, 2010 3:24 PM<br>To: <a ymailto="mailto:discuss@itdiscuss.org" href="mailto:discuss@itdiscuss.org">discuss@itdiscuss.org</a><br>Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR<br><br>You may want to look at EasyDNS.com <<a href="http://EasyDNS.com" target="_blank">http://EasyDNS.com</a>> . They have a<br>reverse DNS service available, along with the regular DNS services.<br><br><br>Bill Lloyd<br>IT
Manager<br><br>[cid:3347342999_2289746]<br>2567 Athens Hwy.<br>Gainesville, GA 30507<br>Phone: 770-417-1604 Ext.: 250<br>Fax: 770-417-1747<br>Cell: 404-379-6963<br><br><a ymailto="mailto:blloyd@buskercom.com" href="mailto:blloyd@buskercom.com">blloyd@buskercom.com</a><br><br>This email and any accompanying attachments may contain confidential and<br>proprietary information. If you are not the intended recipient, you are<br>requested to delete this entire communication immediately. Emails cannot be<br>guaranteed to be secure or free of errors or viruses. The sender does not<br>accept any liability or responsibility for any problems that may result from<br>emails you receive.<br>From: <a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [mailto:<a ymailto="mailto:discuss-bounces@itdiscuss.org"
href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a>] On<br>Behalf Of James Arnold<br>Sent: Monday, January 25, 2010 3:16 PM<br>To: IT Discussion Forum<br>Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR<br><br>Thanks for the feedback. That's what I expected too but was told "no."<br><br>How long ago was your exchange with them? This could be new policy. Lots of<br>frustrated folks on the 'net about this but I just can't move this domain to<br>ATT in the middle of the week. I shouldn't have to anyway...like they are<br>holding me hostage.<br><br>James<br><br>From: <a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [mailto:<a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a>] On<br>Behalf Of Jim Helton<br>Sent: Monday, January 25, 2010 3:12 PM<br>To: IT
Discussion Forum<br>Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR<br><br>I don't know about the specific IP Flex service but I've had AT&T do a<br>reverse DNS entry for us in the past to our mail server for the church. We<br>have Domain registration with Network Solutions, Web hosting on a different<br>provider and our reverse dns entry from AT&T (Bellsouth is who has it<br>listed).<br><br>All I had to do was send an email to an address that AT&T gave me and they<br>made the dns change.<br><br>Jim Helton<br>IT/Communications Director<br>MM Systems Corporation<br>Tel: 706.824.7500<br>Fax: 706.824.7536<br>Direct: 706.824.7525<br><a ymailto="mailto:j.helton@mmsystemscorp.com" href="mailto:j.helton@mmsystemscorp.com">j.helton@mmsystemscorp.com</a><br><span><a target="_blank" href="http://www.mmsystemscorp.com">www.mmsystemscorp.com</a> <</span><a href="http://www.mmsystemscorp.com/"
target="_blank">http://www.mmsystemscorp.com/</a>><br><br><br><br>________________________________<br><br>From: <a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a> [mailto:<a ymailto="mailto:discuss-bounces@itdiscuss.org" href="mailto:discuss-bounces@itdiscuss.org">discuss-bounces@itdiscuss.org</a>] On<br>Behalf Of JamesA<br>Sent: Monday, January 25, 2010 2:52 PM<br>To: <a ymailto="mailto:discuss@itdiscuss.org" href="mailto:discuss@itdiscuss.org">discuss@itdiscuss.org</a><br>Subject: [itdiscuss] DNS Help! - rDNS/PTR<br><br>So we recently moved 100% of our Internet services to AT&T "IP Flex" service.<br>We're having an issue with Reverse DNS when trying to send emails to some<br>domains that do the rDNS lookup on each message because we don't have it in<br>place.<br><br>I've tried SPF, TXT, SRV, etc. - no dice.<br><br>Domain registrar is currently Network
Solutions.<br><br>AT&T won't create a PTR record for me pointing back to my mail server unless<br>they "host" the domain for me, which I don't want to do for multiple reasons,<br>including the downtime that such a move would incur.<br><br>What can I do? Is a SmartHost an option? I'm not familiar with them but am<br>desparate now and ATT is not being at all flexible.<br><br>-James<br>_______________________________________________<br>it discuss mailing list: <a ymailto="mailto:discuss@itdiscuss.org" href="mailto:discuss@itdiscuss.org">discuss@itdiscuss.org</a> Mailing List:<br><a href="http://itdiscuss.org/discuss" target="_blank">http://itdiscuss.org/discuss</a> Internet Relay Chat:<br>irc://irc.freenode.net/citrt<br><br><br></div></div>
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